Author Topic: Customer service at Dwyer Mast  (Read 585 times)

Offline buckaroo

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Customer service at Dwyer Mast
« on: November 14, 2011, 01:44:11 PM »
Had a disappointing encounter with whomever was manning the phone at Dwyer this morning:  I called with an innocent question about an order that had been placed at Dwyer on my behalf by one of their dealers, and the response was extraordinarily rude and dismissive.  I was kind of stunned by the hostility, and managed an "okay, thanks" before I hung up, but it left a bad taste in my mouth.  Is this de rigueur for Dwyer?  How has everyone else's experience with them been?
« Last Edit: November 14, 2011, 07:10:07 PM by buckaroo »